Frequently Asked Questions
What payment methods are accepted on your online sales site?
We accept payments by credit card, PayPal, Apple Pay, Shop, Revolut.
What are the delivery times for orders placed on your site?
Delivery times vary depending on the destination of the order. Typically, orders are delivered within 3-5 business days.
Do you offer returns or exchanges for products purchased on your site?
Yes, we accept returns and exchanges within 14 days of receiving the order. Products must be returned in their original condition and return costs are the responsibility of the customer.
How can I track my order once it has been placed on your site?
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You will be able to follow the delivery of your package in real time.
Is it possible to contact customer service if there is a problem with my order?
Yes, our customer service team is available by email or phone to answer any questions you may have and resolve any issues you may have with your order.
Our customer support is available Monday to Friday: 8 a.m. to 8:30 p.m.Average response time: 24 hours
